More info

Proofs

• Selecting the ‘no proof’ option means we will proceed with your job on receipt of payment confirmation.

• If you select a soft proof, we will send you a PDF digital copy for approval. Once we have received approval confirmation
  from you by email, fax or mail, we will proceed with your job.

• If you select a hard proof, we will send you a high resolution copy via courier for approval. Once we have received approval confirmation from you by email
  or mail, we will proceed with your job.

Pricing

• Packing, shipping and GST are all included in the quoted cost, as shown in your order total at checkout stage.
• Prices are quoted in NZD.
• Payment is in advance via online secure payment, PayPal, Mastercard or Visa.

Production quality

• All your digital and offset printing jobs are produced onsite here at PrintLounge, in our North Shore premises. We use modern equipment, including a Heidelberg printing press, environmentally friendly soy ink and quality paper stock (recycled options available).

Complaints process

• We pride ourselves in delivering quality product, on time and in good condition. Unfortunately however sometimes things can go wrong with delivery.
• If you have a complaint relating to your actual print job, please contact our customer service department. As detailed in our terms & conditions, we will resolve the problem for you.